Fashion & Footwear|Riviera del Brenta

Brand response time from 1 day to 5 minutes.

The Results

5 min

response time

+22%

quote conversion

brand work

The Problem

Shoe manufacturer, 70 employees. Contract manufacturing for luxury brands. ERP: SAP Business One. CRM: Salesforce. Sales reps received requests from brands and had to check production capacity, material availability, timelines. Each check required calling production, waiting, getting back to the client. Average time to give an answer: 1 day.

What we did

We connected AI to SAP Business One and Salesforce. The sales rep asks 'can we produce 2,000 pairs of model X by March 15?' and AI checks production capacity, warehouse materials, supplier timelines and responds in real time.

Project duration: 6 weeks

Integrated systems: SAP Business One, Salesforce

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