Privacy Policy & Cookie Policy

Privacy Policy

Last updated: February 16, 2026

This policy describes how AITAKY SRL processes personal data of users who visit the website www.aitaky.com (hereinafter, the "Site"), in accordance with Regulation (EU) 2016/679 (GDPR).

1. Data Controller

The data controller is:

AITAKY SRL

Via Germania 7, Int. 11, 35010 Vigonza (PD), Italia

P.IVA: IT05694750281

Email: privacy@aitaky.com

Phone: +39 02 0061 2285

As of the current date, no Data Protection Officer (DPO) has been appointed, as the mandatory requirements under Art. 37 of the GDPR do not apply. For any requests regarding your personal data, you may contact the Controller directly at privacy@aitaky.com.

2. Types of data collected

2.1 Data voluntarily provided by the user

When you fill out the contact form on the Site, we collect the following data:

  • Full name (required)
  • Company (required)
  • Job title (optional)
  • Business email (required)
  • Phone number (optional)
  • Company size (optional)
  • Systems in use (optional)
  • Free-text message (optional)

When you fill out the partnership request form, we collect:

Name, company, type (software vendor / system integrator / IT consultant / other), software sold or supported, email, phone

2.2 Data collected automatically (browsing data)

During navigation on the Site, certain technical data is collected automatically:

  • IP address (anonymized where possible)
  • Browser type and operating system
  • Pages visited, visit duration, referring page
  • Date and time of access
  • Cookie identifiers (see Cookie Policy section)

This data is collected through the following third-party tools:

  • Google Analytics 4
  • Meta Pixel (Facebook)
  • LinkedIn Insight Tag

3. Purposes and legal basis for processing

PurposeLegal basisData processed
Responding to requests submitted via the contact formArt. 6.1.b GDPR — Performance of pre-contractual measures at the request of the data subjectName, company, email, phone, title, message
Managing partnership requestsArt. 6.1.b GDPR — Performance of pre-contractual measuresName, company, type, software, email, phone
Statistical analysis of web traffic and Site improvementArt. 6.1.a GDPR — Consent (via cookie banner)Browsing data, analytics cookies
Remarketing and personalized advertisingArt. 6.1.a GDPR — Consent (via cookie banner)Browsing data, profiling cookies
Sending commercial communications and newslettersArt. 6.1.a GDPR — Explicit consentEmail
Compliance with legal obligations (tax, accounting)Art. 6.1.c GDPR — Legal obligationData necessary for invoicing
Protection of the controller's rights (e.g., legal proceedings)Art. 6.1.f GDPR — Legitimate interestData relevant to the dispute

Note on consent: Consent for analytics and profiling cookies is collected via the cookie banner upon first visit to the Site. Consent for commercial communications is collected via a specific checkbox in the form, separate from consent for processing data to handle the request. Users may withdraw consent at any time.

4. Processing methods

Personal data is processed using electronic tools and, to a limited extent for archiving purposes, on paper. Processing is carried out using organizational and logical methods strictly related to the purposes indicated above, with the adoption of appropriate technical and organizational security measures to prevent data loss, unlawful or improper use, and unauthorized access, in accordance with the GDPR.

Providing data marked as required in the contact form is necessary to process the request. Failure to provide such data makes it impossible to process the request. Providing optional data is voluntary and failure to do so does not affect the ability to receive a response.

5. Data recipients

Personal data may be shared with the following categories of recipients:

5.1 Service providers (Data Processors under Art. 28 GDPR)

ProviderServiceCountryPrivacy policy
Google LLCGoogle Analytics 4 — web traffic analysisUSAGoogle Privacy
Meta Platforms Inc.Meta Pixel — remarketing and conversion analysisUSAMeta Privacy
LinkedIn CorporationLinkedIn Insight Tag — remarketing and conversion analysisUSALinkedIn Privacy
Amazon Web Services (AWS)Site hostingUSA (EU Frankfurt region)AWS Privacy
Google LLC (Google Workspace)Business email managementUSAGoogle Privacy

5.2 Other recipients

  • Legal and tax advisors, to the extent necessary for compliance with legal obligations
  • Public authorities, where required by law

Personal data will not be disclosed or transferred to third parties for their own purposes without your explicit consent.

6. Data transfers outside the EU

Some of the service providers listed above (Google, Meta, LinkedIn, Amazon Web Services) are based in the United States. Data transfers to the USA take place on the basis of the EU-US Data Privacy Framework, to the extent that providers are certified under that framework, or on the basis of Standard Contractual Clauses (SCCs) approved by the European Commission. Amazon Web Services uses the EU (Frankfurt) region as the primary data center for the Site; browsing data is therefore stored within the European Union, except where indicated sub-processors are involved.

For more information on transfers and safeguards, contact us at privacy@aitaky.com.

7. Data retention periods

Data typeRetention period
Contact form data24 months from receipt of request, unless a contractual relationship is established
Partnership form data24 months from receipt of request
Browsing data (analytics)Per the respective tool policies (Google Analytics: 14 months; Meta: 180 days; LinkedIn: 180 days)
Technical cookiesSession duration
Commercial communications dataUntil consent is withdrawn
Data for legal obligationsPer applicable legal requirements (10 years for tax obligations)

After the retention period, data will be deleted or irreversibly anonymized.

8. Data subject rights

Under Articles 15-22 of the GDPR, you have the right to:

  • Access — obtain confirmation of the existence of processing of your personal data and access your data
  • Rectification — obtain correction of inaccurate personal data or completion of incomplete data
  • Erasure("right to be forgotten") — obtain deletion of your data in the cases provided by the GDPR
  • Restriction of processing — obtain restriction of processing in the cases provided by the GDPR
  • Data portability — receive your data in a structured, commonly used, machine-readable format and transmit it to another controller
  • Objection — object to processing of your data on grounds relating to your particular situation
  • Withdrawal of consent — withdraw consent at any time, without affecting the lawfulness of processing based on consent given prior to withdrawal

To exercise your rights, contact us at: privacy@aitaky.com

You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali):

Website: www.garanteprivacy.it

Email: garante@gpdp.it

9. Cookie Policy

9.1 What cookies are

Cookies are small text files stored on your device when you visit a website. They serve to make the site function, improve performance, provide statistical information, and display personalized content.

9.2 Types of cookies used

Technical cookies (necessary) — no consent required

CookiePurposeDuration
Language preference (i18n)Remember the selected language (IT/EN)12 months
Cookie banner statusRemember cookie preferences expressed by the user12 months
SessionTechnical session managementSession

These cookies are essential for the Site to function and cannot be disabled.

Analytics cookies — consent required

CookieProviderPurposeDuration
_ga, _ga_*Google Analytics 4Statistical analysis of web traffic, pages visited, session duration, referring page14 months

Google Analytics is configured with IP address anonymization enabled. Aggregated data is used exclusively for statistical analysis of Site usage.

More information: policies.google.com/privacy

Opt out of Google Analytics: tools.google.com/dlpage/gaoptout

Profiling/marketing cookies — consent required

CookieProviderPurposeDuration
_fbp, _fbcMeta (Facebook)Remarketing, conversion analysis, custom audience creation on Facebook and Instagram90 days
li_sugr, UserMatchHistory, AnalyticsSyncHistory, bcookie, li_fat_idLinkedInRemarketing, conversion analysis, advertising targeting on LinkedIn30-180 days

These cookies allow personalized ads to be shown on third-party platforms (Facebook, Instagram, LinkedIn) based on your browsing on our Site.

For more information and to manage preferences:

9.3 How to manage cookies

On first access to the Site, a cookie banner is displayed that allows you to:

  • Accept all cookies
  • Reject all non-necessary cookies
  • Customize preferences (choosing analytics and marketing individually)

You can change your preferences at any time by clicking "Manage cookies" in the Site footer.

You can also manage cookies directly from your browser:

  • Chrome: chrome://settings/cookies
  • Firefox: about:preferences#privacy
  • Safari: Preferences > Privacy
  • Edge: edge://settings/privacy

Disabling analytics and profiling cookies does not affect Site navigation. Disabling technical cookies may compromise some functionality.

10. Changes to this policy

The Controller reserves the right to modify this policy at any time by publishing the updated version on the Site. Changes take effect from the date of publication. We recommend periodically reviewing this page for the latest version.

11. How to contact us

For any questions about this policy or the processing of your personal data:

AITAKY SRL

Email: privacy@aitaky.com

Phone: +39 02 0061 2285

Address: Via Germania 7, Int. 11, 35010 Vigonza (PD), Italia