How we work — Fractional IT
Your IT department, when you need it.
You do not have to work out whether it is the network, the licence or a driver. And you do not have to know who to call: you call us.
How it works
Got a problem? We solve it.
- 01
You call
A phone number, not a portal with a ticket.
- 02
We answer
People who already know your network.
- 03
We fix it
Remotely in minutes, on site when it matters.
- 04
You pay
For the job only. No retainer, no minimum.
Who it is for
You call when you need us. You pay for what was needed.
You have no in-house technician.
Things break, but not every day.
You want a number to call, not a contract to sign.
What it is not
It is not monitoring. We act when you call, not before. If you want problems caught early, that is Managed IT.
What is inside
The technical detail, area by area.
Frequent questions
Before you start.
How do we start? +
With a phone call. There is no contract to sign and no fee to activate: you call us when there is a problem and pay only for the intervention.
Do you also come on-site? +
Yes, when needed. Most problems are solved remotely in a few minutes; if the fault has to be seen in person, we come over.
What if the calls become frequent? +
That is the sign it is worth moving to Managed IT: instead of stepping in when called, we keep your systems under control for a fixed fee. No contract locks you into one formula.
When it is worth moving to Managed IT
When the calls get frequent, or when downtime starts costing you more than prevention would.